Frequently Asked Questions

The better a picture the better the fake. Find the best digital camera possible. Make sure the flash is on. Make sure you are against a completely blank wall (white is best). If you can, buy a blue poster to use as the picture backdrop. Wear dark color clothes for contrast. For women, have your hair done neat. Think DMV/Passport style photos. The photo MUST be chest up, not any lower, not any higher. We must have your chest/ shoulders and your head in the photo. And do not clip off the top of your head! After taking the photo, make sure NO SHADOWS are under your eyes, or on your face. Shadows are a dead give away. DMV photos use a direct flash right on your face, there should be NO SHADOWS. Finally make sure the photo is under 1 MB and in JPEG format. If not change it to JPEG and please use picresize found to resize your picture to under 1MB

No. We ship domestic US only.

Yes! We offer rushed production for an extra 25% of the total. Production times vary but on average standard production is 1-2 weeks. Rush production Will put your order on top of the production list by having your order produced before all other orders (Or together with the next batch in production).

If you need your shipping address changed, make sure your ID has NOT been shipped yet. If it has we can't. But if it hasn't we can. Please supply your order # and the new shipping information, title the support ticket with 'Shipping Address Change' and we'll do it ASAP.

We use the exact information that you supply on the form, we can manually change any info if the status is Payment Received.

If you ordered with Bitcoin and your payment still says pending please do not submit a ticket, Bitcoin payments will be delivered in the next few hours.

It depends, if the order is 5-10+ We will offer a discount.

They have Raised Text,UV, OVI, Microprint and Scannable 2d Barcode.